Terms & Conditions

Overview

This website is operated by Government Services Exchange (GSE). Throughout the site, the terms “we,” “us,” and “our” refer to Government Services Exchange (GSE). Government Services Exchange offers this website, including all information, tools, and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Online Store Terms

By agreeing to these Online Store Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction in the use of the Service. You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your services.

We reserve the right but are not obligated to limit our products or Services’ sales to any person, geographic region, or jurisdiction.

We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Cancellation/Refund Policies

A user can cancel purchased services by sending an email to [email protected] within 72 hours of the acceptance of this agreement and receipt of payment.

Regardless of the approved cancellation timeframe, once work has begun on a product or service, any refund will be minus the time spent on that service or product.

The cancellation email must include the name of the business, business phone number, and the word CANCEL in the body of the email. No refunds will be issued after a service has been fully delivered.

Once we receive your order, we will immediately begin working on your file. No refunds will be issued after the initial 72 hour period of acceptance of this agreement.  The customer agrees not to stop payment. Any charges of a stop payment or dispute to any bank or payment processor will be in direct violation of this agreement.

Subscription Package

If you wish to cancel your Government Services Exchange Subscription License, you must submit a written request to [email protected] , and in order to expedite the cancellation process, call our Customer Service number 866-850-1710.

You will be required to speak to our Customer Success Team member to facilitate your cancellation request. Once you’ve spoken with a specialist, you will receive a cancellation confirmation code via email, completing your cancellation.

Due to proprietary information, there are no refunds for the subscription package. Cancellation requests must be submitted no later than 5 business days prior to the date of your next billing cycle and may not be applied retroactively.

Your GSE Subscription includes a Set-Up/License Fee. This license fee allows the user to access the Company’s proprietary government contracting database and marketing tools. Accessing the government contracting database and/or marketing tools activates your License. Once your license is activated, you are no longer eligible for a refund of fees.

Any fees paid to Government Services Exchange that results in the client receiving access to the Government Services Exchange Market Intel database are non-refundable.

Furthermore, such Member-based subscriptions are subject to auto-renewal on the same terms and conditions. Membership-based, recurring annual subscriptions are twelve (12) consecutive month contractual obligations that are not subject to pause or cancellation prior to the annual renewal date.

Subscription and/or Membership fees are earned upon payment with no pro-rated refunds at the time of cancellation.

You are obligated to pay for your account even if you do not use it. Because we have provided you with usernames and passwords, you have the ability to use your account. The fact that you do not do so is not relevant – you are still obligated to pay for the subscription/account.

Written notification of cancellation must include customer name, company name, CAGE Code, address, and telephone number, and the effective date of termination of the subscription/account. Completion of the cancellation process will result in a cancellation email containing a confirmation code. Subscriptions/accounts that are not terminated in accordance with the above procedures shall remain active and shall continue to incur periodic service charges until properly terminated.

To ensure that your credit card will not be charged for your next billing period, it is your responsibility to make sure the cancellation policy is followed, and confirmation has been received via email to complete to process.

If a dispute does result prior to cancellation being received by Government Services Exchange, then you will be responsible for any costs incurred by both parties until the proper cancellation process has been followed.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or any contact on the website through which the service is provided without express written permission by us.

Accuracy, Completeness, And Timeliness Of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Modifications To The Service And Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Accuracy Of Billing And Account Information

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers, so that we can complete your transactions and contact you as needed.

Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

Third-Party Links

Certain content and services available on our site may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites or for any other materials, products, or services of third-parties.

We are not liable for any harm related to the purchase of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

User Comments, Feedback, And Other Submissions

If at our request, you send certain specific submissions or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments.

You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Your submission of personal information through the store is governed by our Privacy Policy.

Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.

We undertake no obligation to update, amend, or clarify information on our website, including, without limitation, pricing information, except as required by law.

Prohibited Uses

As a user, you are prohibited from using the site or its content for any unlawful purpose such as; to solicit others to perform any unlawful acts, to violate any international, federal, state regulations, rules, laws, or ordinances, to infringe upon or violate our intellectual property rights or the intellectual property rights of others, to harass, abuse, insult, slander, disparage, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability, to submit false or misleading information, to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of any related website, other websites, or the Internet, to collect or track the personal information of others, to spam, phish, pharm, pretext, spider, or crawl for any obscene or immoral purpose or to interfere with or circumvent the security features of the website.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Disclaimer Of Warranties; Limitation Of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, secure, or error-free.

You agree that from time to time, we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use.

In no case shall GSE, our directors, officers, employees, affiliates, agents, contractors, interns, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

Indemnification

You agree to indemnify, defend and hold harmless Government Services Exchange and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions.

Severability

In the event that any provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed.

Termination

These Terms and Conditions are effective unless terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our services or when you cease using/visiting our site.

If, in our sole judgment, you fail to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice, and you will remain liable.

Entire Agreement

These Terms and Conditions and any policies or operating rules posted by us on this site constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

Governing Law

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 2651 Mccormick Dr, Clearwater, FL 33759.

Contact Information

Questions about the Terms and Conditions should be sent to us at [email protected]